Best tech, better people
Aquis operates three separate, but complementary, businesses with premises in London and Paris. Both centres are currently in growth phases and being a progressive financial technology company, Aquis does not limit its staff by location. The Company has always had a flexible working schedule and working remotely has long been part of our culture.
Current Opportunities
Job Title
Operations Analyst
Operations Analyst
Job Level
Associate
Associate
Type of Employment
Permanent
Permanent
Location
London/Paris
Aquis maintains a presence in both the UK and EU (primarily Paris). Aquis operates a hybrid working environment with a mixture of office and working from home days. In London we currently operate a minimum of 3 days working in the office with Tuesday as an all-in day.
London/Paris
Aquis maintains a presence in both the UK and EU (primarily Paris). Aquis operates a hybrid working environment with a mixture of office and working from home days. In London we currently operate a minimum of 3 days working in the office with Tuesday as an all-in day.
Salary
Please ask recruiter or hiring manager.
Please ask recruiter or hiring manager.
Reports To
Head of Second Line Operations
Head of Second Line Operations
About Aquis Exchange PLC
Aquis Exchange PLC (“Aquis”) is Europe’s challenger exchange, creating better markets for a modern economy. Aquis has market-leading technology and innovative rules for trading, and offer primary listings and secondary trading of equities, along with global licensing of proprietary technology.
Aquis Exchange PLC (“Aquis”) is Europe’s challenger exchange, creating better markets for a modern economy. Aquis has market-leading technology and innovative rules for trading, and offer primary listings and secondary trading of equities, along with global licensing of proprietary technology.
Aquis consists of four divisions:
Aquis Markets operates lit and dark order books, covering 16 European markets. For its lit books, Aquis uses a subscription pricing model which works by charging users according to the message traffic they generate, rather than a percentage of the value of each stock that they trade.
Aquis Technologies is the software and technology division of Aquis. It focuses on building better markets via the creation and licensing of cutting-edge, cost-effective exchange infrastructure technology and services, including matching engine and trade surveillance solutions.
Aquis Stock Exchange (AQSE) is a stock market providing primary and secondary markets for equity and debt products. It is authorised as a Recognised Investment Exchange, which allows it to operate a regulated listings venue. The AQSE Growth Market is divided into two segments 'Access' and 'Apex'; the Access market focuses on earlier stage growth companies, while Apex is the intended market for larger, more established businesses.
Aquis Data generates revenue from the sale of data derived from Aquis Markets and Aquis Stock Exchange to non-Member market participants.
Aquis is authorised and regulated by the UK Financial Conduct Authority and France's Autorité de contrôle prudentiel et de résolution and L’Autorité des marchés financiers to operate Multilateral Trading Facility businesses in the UK & Switzerland markets and in EU27 markets respectively. Aquis Exchange PLC is quoted on the Aquis Stock Exchange and on the AIM Market (AIM) of the LSE. For more information, please go to www.aquis.eu.
At Aquis you will join a supportive team, where we aim to recruit the best people from all walks of life and diverse business backgrounds. If these sentiments align with your thinking, then Aquis could be the ideal place for you to develop your career.
Benefits (not exhaustive list)
Competitive salary
25 days annual leave - not including bank holidays
Private medical insurance
Hybrid working
Flexible working hours
Company pension
Group Policies – Life Assurance, Income Protection and Critical Illness
Discretionary bonus
Electric Car Scheme
Enhanced Maternity and Paternity Policy
Workplace Nursery Scheme
Length of service holiday entitlement
Competitive salary
25 days annual leave - not including bank holidays
Private medical insurance
Hybrid working
Flexible working hours
Company pension
Group Policies – Life Assurance, Income Protection and Critical Illness
Discretionary bonus
Electric Car Scheme
Enhanced Maternity and Paternity Policy
Workplace Nursery Scheme
Length of service holiday entitlement
Job Overview
The primary responsibilities of the Operations Analyst will be maintaining and running the Aquis and Aquis client exchange platforms.
The primary responsibilities of the Operations Analyst will be maintaining and running the Aquis and Aquis client exchange platforms.
Aquis is a growing business and this list of exchanges which the Exchange Operations Team supports may grow in the future.
The operations team currently work a weekly shift rota covering the hours 07:00-18:00. There may also be some evening and weekend work.
Responsibilities and Duties
- Responsible, along with other operations analysts, for the day-to-day management of the exchange platforms.
- Provide 1st line support to connected clients
- Work with other departments (Compliance, Surveillance, Infrastructure and Sales) to ensure appropriately monitored live operations of all platforms
- Support the build out and configuring of new exchange platforms
- Take a lead role in technology client support, including platform delivery management, support and knowledge transfer
- Raise and deploy changes to support the day to day running of multiple exchange platforms
- Compile outage reports for any production outages which occur on the operated platforms once the outage has been rectified
- Be a subject matter expert of the exchange platforms offered from a technological perspective
- Take part in release review meetings prior to upgrades
- Actively raise and pursue improvements and changes that will benefit the team and the wider Aquis ecosystem
Required Skills/Experience
Essential
Essential
- Degree level qualification and/or 5 years of experience
- Extensive experience using Unix/Linux servers
- Ability to write advanced SQL queries and a strong understanding of relational databases
- Scripting experience e.g. bash/shell, python or similar
- Proficient with Microsoft Excel and other Microsoft Office products
- Experience with FIX Protocol
- Proven use of GIT or similar
- Excellent communication skills with an ability to explain technical concepts in simple terms to a non-technical audience
- Experience supporting production applications and demonstrated the ability to understand end-to-end systems and processes
- Experience of network support and troubleshooting
- Exposure to UK and EU equity markets
Desirable
- Prior experience in a similar role
- Knowledge or experience of Grafana
- Previous experience of Binary Protocols
- Previous experience of the Atlassian suite of products
- TCP/UDP knowledge
Skills
- Effective communicator
- Attention to detail, numerate, self-motivated
- Excellent team player and self-starter
- Interest in financial markets and the requirements to operate effectively in a highly regulated environment
The statements included in this job description are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
Equal opportunities at Aquis Exchange.
We are an equal-opportunities employer. All applicants will receive consideration for employment without regard to race, gender, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
We are an equal-opportunities employer. All applicants will receive consideration for employment without regard to race, gender, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
To express an interest in this role please email careers@aquis.eu with a copy of your CV
Job Title
Senior Execution Analyst
Senior Execution Analyst
Job Level
Senior Analyst
Senior Analyst
Type of Employment
Permanent
Permanent
Location
London
Aquis maintains a presence in both the UK and EU (primarily Paris). Aquis operates a hybrid working environment with a mixture of office and working from home days. In London we currently operate a minimum of 3 days working in the office
London
Aquis maintains a presence in both the UK and EU (primarily Paris). Aquis operates a hybrid working environment with a mixture of office and working from home days. In London we currently operate a minimum of 3 days working in the office
Salary
Please ask recruiter or hiring manager.
Please ask recruiter or hiring manager.
Reports To
Execution Consultant
Execution Consultant
About Aquis Exchange PLC
Aquis Exchange PLC (“Aquis”) is Europe’s challenger exchange, creating better markets for a modern economy. Aquis has market-leading technology and innovative rules for trading, and offer primary listings and secondary trading of equities, along with global licensing of proprietary technology.
Aquis Exchange PLC (“Aquis”) is Europe’s challenger exchange, creating better markets for a modern economy. Aquis has market-leading technology and innovative rules for trading, and offer primary listings and secondary trading of equities, along with global licensing of proprietary technology.
Aquis consists of four divisions:
Aquis Markets operates lit and dark order books, covering 16 European markets. For its lit books, Aquis uses a subscription pricing model which works by charging users according to the message traffic they generate, rather than a percentage of the value of each stock that they trade.
Aquis Technologies is the software and technology division of Aquis. It focuses on building better markets via the creation and licensing of cutting-edge, cost-effective exchange infrastructure technology and services, including matching engine and trade surveillance solutions.
Aquis Stock Exchange (AQSE) is a stock market providing primary and secondary markets for equity and debt products. It is authorised as a Recognised Investment Exchange, which allows it to operate a regulated listings venue. The AQSE Growth Market is divided into two segments 'Access' and 'Apex'; the Access market focuses on earlier stage growth companies, while Apex is the intended market for larger, more established businesses.
Aquis Data generates revenue from the sale of data derived from Aquis Markets and Aquis Stock Exchange to non-Member market participants.
Aquis is authorised and regulated by the UK Financial Conduct Authority and France's Autorité de contrôle prudentiel et de résolution and L’Autorité des marchés financiers to operate Multilateral Trading Facility businesses in the UK & Switzerland markets and in EU27 markets respectively. Aquis Exchange PLC is quoted on the Aquis Stock Exchange and on the AIM Market (AIM) of the LSE. For more information, please go to www.aquis.eu.
At Aquis you will join a supportive team, where we aim to recruit the best people from all walks of life and diverse business backgrounds. If these sentiments align with your thinking, then Aquis could be the ideal place for you to develop your career.
Benefits (not exhaustive list)
Competitive salary
25 days annual leave - not including bank holidays
Private medical insurance
Hybrid working
Flexible working hours
Company pension
Group Policies – Life Assurance, Income Protection and Critical Illness
Discretionary bonus
Electric Car Scheme
Enhanced Maternity and Paternity Policy
Workplace Nursery Scheme
Length of service holiday entitlement
Competitive salary
25 days annual leave - not including bank holidays
Private medical insurance
Hybrid working
Flexible working hours
Company pension
Group Policies – Life Assurance, Income Protection and Critical Illness
Discretionary bonus
Electric Car Scheme
Enhanced Maternity and Paternity Policy
Workplace Nursery Scheme
Length of service holiday entitlement
Job Overview
- Build systems to transform raw data into actionable insights for both Aquis and trading members.
- Understand complex member trading patterns and contribute to building robust frameworks.
- Increase our internal understanding of both our own market as well as the whole European landscape.
- Provide data to management to help strategic decision making.
.
Responsibilities and Duties
- Use data insights and statistical reporting, to contribute to promoting Aquis’ USPs
- Simulating changes in member trading behaviours to identify potential optimisations.
- Ensure daily operational efficiency within the team by identifying areas for automation, especially, in existing process.
- Creatively visualising data sets to enable sales to easily read and understand large data sets.
- Interacting with team members to gauge what requirements they would want daily
Required Skills/Experience
Desirable
Desirable
- Degree level of education, with a mathematical element to it
- At least 1 year of experience in the field or of a similar role
- Advance level of python, with knowledge of pandas
- Advance level of excel, with knowledge of VBAs
- Effective communicator
Skills
- Demonstrable working knowledge of financial markets, electronic trading, equity market structure
- Experience in data visualization tools (Tableau or other similar data visualisation tools)
- Innovative problem solver with the ability to quickly identify and understand issues
- Must possess strong communication, writing, analytical, quantitative and research skills
The statements included in this job description are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
Equal opportunities at Aquis Exchange.
We are an equal-opportunities employer. All applicants will receive consideration for employment without regard to race, gender, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
We are an equal-opportunities employer. All applicants will receive consideration for employment without regard to race, gender, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
To express an interest in this role please email careers@aquis.eu with a copy of your CV
Job Title
Senior. Software Engineer – JavaScript/ TypeScript
Senior. Software Engineer – JavaScript/ TypeScript
Type of Employment
Permanent
Permanent
Location
London
Aquis maintains a presence in both the UK and EU (primarily Paris). Aquis operates a hybrid working environment with a mixture of office and working from home days. In London we currently operate a minimum of 3 days working in the office with Tuesday as an all-in day.
London
Aquis maintains a presence in both the UK and EU (primarily Paris). Aquis operates a hybrid working environment with a mixture of office and working from home days. In London we currently operate a minimum of 3 days working in the office with Tuesday as an all-in day.
Salary
Please ask recruiter or hiring manager.
Please ask recruiter or hiring manager.
Reports To
Head of Technology Development
Head of Technology Development
About Aquis Exchange PLC
Aquis Exchange PLC (“Aquis”) is Europe’s challenger exchange, creating better markets for a modern economy. Aquis has market-leading technology and innovative rules for trading, and offer primary listings and secondary trading of equities, along with global licensing of proprietary technology.
Aquis Exchange PLC (“Aquis”) is Europe’s challenger exchange, creating better markets for a modern economy. Aquis has market-leading technology and innovative rules for trading, and offer primary listings and secondary trading of equities, along with global licensing of proprietary technology.
Aquis consists of four divisions:
Aquis Markets operates lit and dark order books, covering 16 European markets. For its lit books, Aquis uses a subscription pricing model which works by charging users according to the message traffic they generate, rather than a percentage of the value of each stock that they trade.
Aquis Technologies is the software and technology division of Aquis. It focuses on building better markets via the creation and licensing of cutting-edge, cost-effective exchange infrastructure technology and services, including matching engine and trade surveillance solutions.
Aquis Stock Exchange (AQSE) is a stock market providing primary and secondary markets for equity and debt products. It is authorised as a Recognised Investment Exchange, which allows it to operate a regulated listings venue. The AQSE Growth Market is divided into two segments 'Access' and 'Apex'; the Access market focuses on earlier stage growth companies, while Apex is the intended market for larger, more established businesses.
Aquis Data generates revenue from the sale of data derived from Aquis Markets and Aquis Stock Exchange to non-Member market participants.
Aquis is authorised and regulated by the UK Financial Conduct Authority and France's Autorité de contrôle prudentiel et de résolution and L’Autorité des marchés financiers to operate Multilateral Trading Facility businesses in the UK & Switzerland markets and in EU27 markets respectively. Aquis Exchange PLC is quoted on the Aquis Stock Exchange and on the AIM Market (AIM) of the LSE. For more information, please go to www.aquis.eu.
At Aquis you will join a supportive team, where we aim to recruit the best people from all walks of life and diverse business backgrounds. If these sentiments align with your thinking, then Aquis could be the ideal place for you to develop your career.
Benefits (not exhaustive list)
Competitive salary
25 days annual leave - not including bank holidays
Private medical insurance
Flexible working hours
Company pension
Group Policies – Life Assurance, Income Protection and Critical Illness
Discretionary bonus
Share Incentive Plan
Electric Car Scheme
Enhanced Maternity and Paternity Policy
Workplace nursery scheme
Competitive salary
25 days annual leave - not including bank holidays
Private medical insurance
Flexible working hours
Company pension
Group Policies – Life Assurance, Income Protection and Critical Illness
Discretionary bonus
Share Incentive Plan
Electric Car Scheme
Enhanced Maternity and Paternity Policy
Workplace nursery scheme
Job Overview
In this role you will work with the Product team, Infrastructure team, and QA team, to produce highly maintainable, efficient, and highly reliable code. Your goal will be to develop software, including webapps and desktop, which handle large amount data to trade on, monitor, and control a highly efficient technology used by several markets around the world, including ourselves.
In this role you will work with the Product team, Infrastructure team, and QA team, to produce highly maintainable, efficient, and highly reliable code. Your goal will be to develop software, including webapps and desktop, which handle large amount data to trade on, monitor, and control a highly efficient technology used by several markets around the world, including ourselves.
To be successful in this role as a Sr. Software Engineer – JavaScript, you will be a proponent of agile methodology and modern software best practices. You can produce detailed technical work in OOP and work with other members of the Development team to produce code of high-quality standards. Ideally, you should have worked in data driven and containerised front-end applications in the past.
Responsibilities and Duties
• Designs, codes, tests, integrates, and documents scalable front-end applications and APIs.
• Collaborates with UX designers to translate wireframes and mock-ups into high-quality, responsive applications.
• Provides technical leadership to more junior employees and other teams.
• Participate as a Subject Matter Expert in internal review of software components and systems.
• Apply and champion the appropriate standards, processes, procedures, and tools throughout the system development life cycle to support the generation of technical engineering products.
• Keep abreast of technology trends and champion new ideas and process improvements.
• Designs, codes, tests, integrates, and documents scalable front-end applications and APIs.
• Collaborates with UX designers to translate wireframes and mock-ups into high-quality, responsive applications.
• Provides technical leadership to more junior employees and other teams.
• Participate as a Subject Matter Expert in internal review of software components and systems.
• Apply and champion the appropriate standards, processes, procedures, and tools throughout the system development life cycle to support the generation of technical engineering products.
• Keep abreast of technology trends and champion new ideas and process improvements.
Required Skills/Experience
• 5+ years development experience in frontend development, ideally with at least 2 years in a senior role.
• Expertise in JavaScript/TypeScript with React.
• Deep knowledge of HTML5, CSS3, and web fundamentals (accessibility, security, performance, responsive design, cross-browser compatibility etc.).
• Experience designing and developing data driven applications (ideally, but not necessarily, for finance/trading use cases).
• Experience implementing unit, integration, and end-to-end testing.
• Comfortable developing on WSL/Linux.
• Python development knowledge is a plus; you will need to work with Python APIs.
• Good understanding of version control and CI/CD pipelines.
• Knowledge of capital markets technologies, protocols, and standards will help but not mandatory.
• Understanding of cloud technology, and Infrastructure as Code is also a plus.
• Most importantly, a drive to solve complex technological problems with a great team of talented developers.
• 5+ years development experience in frontend development, ideally with at least 2 years in a senior role.
• Expertise in JavaScript/TypeScript with React.
• Deep knowledge of HTML5, CSS3, and web fundamentals (accessibility, security, performance, responsive design, cross-browser compatibility etc.).
• Experience designing and developing data driven applications (ideally, but not necessarily, for finance/trading use cases).
• Experience implementing unit, integration, and end-to-end testing.
• Comfortable developing on WSL/Linux.
• Python development knowledge is a plus; you will need to work with Python APIs.
• Good understanding of version control and CI/CD pipelines.
• Knowledge of capital markets technologies, protocols, and standards will help but not mandatory.
• Understanding of cloud technology, and Infrastructure as Code is also a plus.
• Most importantly, a drive to solve complex technological problems with a great team of talented developers.
The statements included in this job description are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
Equal opportunities at Aquis Exchange.
We are an equal-opportunities employer. All applicants will receive consideration for employment without regard to race, gender, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
We are an equal-opportunities employer. All applicants will receive consideration for employment without regard to race, gender, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
To express an interest in this role please email careers@aquis.eu with a copy of your CV
Job Title
Senior. Software Engineer – C++
Senior. Software Engineer – C++
Type of Employment
Permanent
Permanent
Location
London
Aquis maintains a presence in both the UK and EU (primarily Paris). Aquis operates a hybrid working environment with a mixture of office and working from home days. In London we currently operate a minimum of 3 days working in the office with Tuesday as an all-in day.
London
Aquis maintains a presence in both the UK and EU (primarily Paris). Aquis operates a hybrid working environment with a mixture of office and working from home days. In London we currently operate a minimum of 3 days working in the office with Tuesday as an all-in day.
Salary
Please ask recruiter or hiring manager.
Please ask recruiter or hiring manager.
Reports To
Head of Technology Development
Head of Technology Development
About Aquis Exchange PLC
Aquis Exchange PLC (“Aquis”) is Europe’s challenger exchange, creating better markets for a modern economy. Aquis has market-leading technology and innovative rules for trading, and offer primary listings and secondary trading of equities, along with global licensing of proprietary technology.
Aquis Exchange PLC (“Aquis”) is Europe’s challenger exchange, creating better markets for a modern economy. Aquis has market-leading technology and innovative rules for trading, and offer primary listings and secondary trading of equities, along with global licensing of proprietary technology.
Aquis consists of four divisions:
Aquis Markets operates lit and dark order books, covering 16 European markets. For its lit books, Aquis uses a subscription pricing model which works by charging users according to the message traffic they generate, rather than a percentage of the value of each stock that they trade.
Aquis Technologies is the software and technology division of Aquis. It focuses on building better markets via the creation and licensing of cutting-edge, cost-effective exchange infrastructure technology and services, including matching engine and trade surveillance solutions.
Aquis Stock Exchange (AQSE) is a stock market providing primary and secondary markets for equity and debt products. It is authorised as a Recognised Investment Exchange, which allows it to operate a regulated listings venue. The AQSE Growth Market is divided into two segments 'Access' and 'Apex'; the Access market focuses on earlier stage growth companies, while Apex is the intended market for larger, more established businesses.
Aquis Data generates revenue from the sale of data derived from Aquis Markets and Aquis Stock Exchange to non-Member market participants.
Aquis is authorised and regulated by the UK Financial Conduct Authority and France's Autorité de contrôle prudentiel et de résolution and L’Autorité des marchés financiers to operate Multilateral Trading Facility businesses in the UK & Switzerland markets and in EU27 markets respectively. Aquis Exchange PLC is quoted on the Aquis Stock Exchange and on the AIM Market (AIM) of the LSE. For more information, please go to www.aquis.eu.
At Aquis you will join a supportive team, where we aim to recruit the best people from all walks of life and diverse business backgrounds. If these sentiments align with your thinking, then Aquis could be the ideal place for you to develop your career.
Benefits (not exhaustive list)
Competitive salary
25 days annual leave - not including bank holidays
Private medical insurance
Flexible working hours
Company pension
Group Policies – Life Assurance, Income Protection and Critical Illness
Discretionary bonus
Share Incentive Plan
Electric Car Scheme
Enhanced Maternity and Paternity Policy
Workplace nursery scheme
Competitive salary
25 days annual leave - not including bank holidays
Private medical insurance
Flexible working hours
Company pension
Group Policies – Life Assurance, Income Protection and Critical Illness
Discretionary bonus
Share Incentive Plan
Electric Car Scheme
Enhanced Maternity and Paternity Policy
Workplace nursery scheme
Job Overview
In this role you will work with the Product team, Infrastructure team, and QA team, to produce high performance, low latency and highly reliable code. Your goal will be to develop software which handle large amount of TPS to drive a highly efficient technology used by several markets around the world, including ourselves.
In this role you will work with the Product team, Infrastructure team, and QA team, to produce high performance, low latency and highly reliable code. Your goal will be to develop software which handle large amount of TPS to drive a highly efficient technology used by several markets around the world, including ourselves.
To be successful in this role as a Sr. Software Engineer – C++, you will be a proponent of agile methodology and modern software best practices. You can produce detailed technical work in OOP and work with other members of the Development team to produce code of high-quality standards. Ideally, you should have worked in critical systems development in the past.
Responsibilities and Duties
• Codes, tests, integrates, and documents software.
• Provides technical leadership to more junior employees and other teams.
• Apply principles and techniques of computer science, engineering, and mathematical analysis to the development of complex products.
• Participate as a Subject Matter Expert in internal review of software components and systems.
• Work on the hardest technical problems facing the company, often these problems are unusually complex and require the utmost creativity and innovation.
• Apply and champion the appropriate standards, processes, procedures, and tools throughout the system development life cycle to support the generation of technical engineering products.
• Keep abreast of technology trends and champion new ideas and process improvements.
• Codes, tests, integrates, and documents software.
• Provides technical leadership to more junior employees and other teams.
• Apply principles and techniques of computer science, engineering, and mathematical analysis to the development of complex products.
• Participate as a Subject Matter Expert in internal review of software components and systems.
• Work on the hardest technical problems facing the company, often these problems are unusually complex and require the utmost creativity and innovation.
• Apply and champion the appropriate standards, processes, procedures, and tools throughout the system development life cycle to support the generation of technical engineering products.
• Keep abreast of technology trends and champion new ideas and process improvements.
Required Skills/Experience
• 10+ years development experience in >= C++11 and Boost creating performant, scalable applications.
• 6+ years of experience in networking (UDP, Multicasting, TCP, etc...), messaging, and algorithms.
• 6+ years of experience on Linux systems.
• Good understanding of modern development best practices and methodologies
• Python development knowledge is a plus.
• Knowledge of capital markets technologies, protocols, and standards will help but not mandatory.
• Some understanding and usage of cloud technology is a plus but not mandatory.
• Most importantly, a drive to solve complex technological and trading problematics with a great team of talented developers.
• 10+ years development experience in >= C++11 and Boost creating performant, scalable applications.
• 6+ years of experience in networking (UDP, Multicasting, TCP, etc...), messaging, and algorithms.
• 6+ years of experience on Linux systems.
• Good understanding of modern development best practices and methodologies
• Python development knowledge is a plus.
• Knowledge of capital markets technologies, protocols, and standards will help but not mandatory.
• Some understanding and usage of cloud technology is a plus but not mandatory.
• Most importantly, a drive to solve complex technological and trading problematics with a great team of talented developers.
The statements included in this job description are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
Equal opportunities at Aquis Exchange.
We are an equal-opportunities employer. All applicants will receive consideration for employment without regard to race, gender, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
We are an equal-opportunities employer. All applicants will receive consideration for employment without regard to race, gender, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
To express an interest in this role please email careers@aquis.eu with a copy of your CV
Job Title
Support Analyst
Support Analyst
Job Level
Analyst
Analyst
Type of Employment
Permanent
Permanent
Location
London
Aquis maintains a presence in both the UK and EU (primarily Paris). Aquis operates a hybrid working environment with a mixture of office and working from home days. In London we currently operate a minimum of 3 days working in the office with Tuesday as an all-in day.
London
Aquis maintains a presence in both the UK and EU (primarily Paris). Aquis operates a hybrid working environment with a mixture of office and working from home days. In London we currently operate a minimum of 3 days working in the office with Tuesday as an all-in day.
Salary
Please ask recruiter or hiring manager.
Please ask recruiter or hiring manager.
Reports To
Head of First Line Operations
Head of First Line Operations
About Aquis Exchange PLC
Aquis Exchange PLC (“Aquis”) is Europe’s challenger exchange, creating better markets for a modern economy. Aquis has market-leading technology and innovative rules for trading, and offer primary listings and secondary trading of equities, along with global licensing of proprietary technology.
Aquis Exchange PLC (“Aquis”) is Europe’s challenger exchange, creating better markets for a modern economy. Aquis has market-leading technology and innovative rules for trading, and offer primary listings and secondary trading of equities, along with global licensing of proprietary technology.
Aquis consists of four divisions:
Aquis Markets operates lit and dark order books, covering 16 European markets. For its lit books, Aquis uses a subscription pricing model which works by charging users according to the message traffic they generate, rather than a percentage of the value of each stock that they trade.
Aquis Technologies is the software and technology division of Aquis. It focuses on building better markets via the creation and licensing of cutting-edge, cost-effective exchange infrastructure technology and services, including matching engine and trade surveillance solutions.
Aquis Stock Exchange (AQSE) is a stock market providing primary and secondary markets for equity and debt products. It is authorised as a Recognised Investment Exchange, which allows it to operate a regulated listings venue. The AQSE Growth Market is divided into two segments 'Access' and 'Apex'; the Access market focuses on earlier stage growth companies, while Apex is the intended market for larger, more established businesses.
Aquis Data generates revenue from the sale of data derived from Aquis Markets and Aquis Stock Exchange to non-Member market participants.
Aquis is authorised and regulated by the UK Financial Conduct Authority and France's Autorité de contrôle prudentiel et de résolution and L’Autorité des marchés financiers to operate Multilateral Trading Facility businesses in the UK & Switzerland markets and in EU27 markets respectively. Aquis Exchange PLC is quoted on the Aquis Stock Exchange and on the AIM Market (AIM) of the LSE. For more information, please go to www.aquis.eu.
At Aquis you will join a supportive team, where we aim to recruit the best people from all walks of life and diverse business backgrounds. If these sentiments align with your thinking, then Aquis could be the ideal place for you to develop your career.
Benefits (not exhaustive list)
Competitive salary
25 days annual leave - not including bank holidays
Private medical insurance
Hybrid working
Flexible working hours
Company pension
Group Policies – Life Assurance, Income Protection and Critical Illness
Discretionary bonus
Electric Car Scheme
Enhanced Maternity and Paternity Policy
Workplace Nursery Scheme
Length of service holiday entitlement
Competitive salary
25 days annual leave - not including bank holidays
Private medical insurance
Hybrid working
Flexible working hours
Company pension
Group Policies – Life Assurance, Income Protection and Critical Illness
Discretionary bonus
Electric Car Scheme
Enhanced Maternity and Paternity Policy
Workplace Nursery Scheme
Length of service holiday entitlement
Job Overview
The primary responsibilities of the Support Analyst will be maintaining, and running the Aquis and Aquis client exchange platforms.
The primary responsibilities of the Support Analyst will be maintaining, and running the Aquis and Aquis client exchange platforms.
Aquis is a growing business and this list of exchanges which the Exchange Operations Team supports may grow in the future.
The operations team currently work a weekly shift rota covering the hours 07:00-18:00. There may also be some evening and weekend work.
Responsibilities and Duties
• Responsible, along with other operational team members, for the day-to-day running and maintenance of the Aquis platforms.
• Providing first line support, answering phone calls and monitoring help desk systems, dealing with basic issues and escalating other calls to the appropriate person.
• Maintain a high degree of customer service for all support queries
• Performing troubleshooting and collection of information for effective issue diagnosis and internal escalation
• Maintain security reference data for the admissions/withdrawals/amends/edits of securities across all platforms.
• Maintain and enhance knowledge base and documentation.
• Work with other departments (Compliance, Surveillance, Infrastructure and Sales) to ensure appropriately monitored live operations of all platforms
• Raise and deploy changes to support the day to day running of multiple exchange platforms.
• Compile outage reports for any production outages which occur on the operated platforms once the outage has been rectified
• Ensure processes are streamlined
• Ensure process maps are followed to reduce risk.
• Work with teams internally to streamline and enhance operational tool functionality and capture requirements for future development.
• Responsible, along with other operational team members, for the day-to-day running and maintenance of the Aquis platforms.
• Providing first line support, answering phone calls and monitoring help desk systems, dealing with basic issues and escalating other calls to the appropriate person.
• Maintain a high degree of customer service for all support queries
• Performing troubleshooting and collection of information for effective issue diagnosis and internal escalation
• Maintain security reference data for the admissions/withdrawals/amends/edits of securities across all platforms.
• Maintain and enhance knowledge base and documentation.
• Work with other departments (Compliance, Surveillance, Infrastructure and Sales) to ensure appropriately monitored live operations of all platforms
• Raise and deploy changes to support the day to day running of multiple exchange platforms.
• Compile outage reports for any production outages which occur on the operated platforms once the outage has been rectified
• Ensure processes are streamlined
• Ensure process maps are followed to reduce risk.
• Work with teams internally to streamline and enhance operational tool functionality and capture requirements for future development.
Required Skills/Experience
Essential
• Degree level qualification and/or 2 years of experience
• Proficient with Microsoft Excel and other Microsoft Office products
• Prior experience in operation or technical support role
• Excellent communication skills with an ability to explain technical concepts in simple terms to a non-technical audience
• Confidence to take inbound calls and make outbound calls
• Experience with FIX Protocol
• Exposure to UK and EU equity markets including understanding of trade lifecycle
• Ability to write SQL queries and a strong understanding of relational databases
• Experience using Unix/Linux servers
• Previous use of GIT version control or similar
• Scripting experience e.g. bash/shell, python or similar
Essential
• Degree level qualification and/or 2 years of experience
• Proficient with Microsoft Excel and other Microsoft Office products
• Prior experience in operation or technical support role
• Excellent communication skills with an ability to explain technical concepts in simple terms to a non-technical audience
• Confidence to take inbound calls and make outbound calls
• Experience with FIX Protocol
• Exposure to UK and EU equity markets including understanding of trade lifecycle
• Ability to write SQL queries and a strong understanding of relational databases
• Experience using Unix/Linux servers
• Previous use of GIT version control or similar
• Scripting experience e.g. bash/shell, python or similar
Desirable
• Experience with Binary Protocols
• Dashboard creation in Grafana
• Previous experience with Atlassian product suite
• Basic networking concepts and troubleshooting – TCP/UDP, telnet, IP, Ports etc
• Experience with Binary Protocols
• Dashboard creation in Grafana
• Previous experience with Atlassian product suite
• Basic networking concepts and troubleshooting – TCP/UDP, telnet, IP, Ports etc
Skills
• Effective communicator
• Attention to detail, numerate, self-motivated
• Excellent team player, able to work on own initiative
• Interest in financial markets and the requirements to operate effectively in a highly regulated environment
• Effective communicator
• Attention to detail, numerate, self-motivated
• Excellent team player, able to work on own initiative
• Interest in financial markets and the requirements to operate effectively in a highly regulated environment
The statements included in this job description are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
Equal opportunities at Aquis Exchange.
We are an equal-opportunities employer. All applicants will receive consideration for employment without regard to race, gender, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
We are an equal-opportunities employer. All applicants will receive consideration for employment without regard to race, gender, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
To express an interest in this role please email careers@aquis.eu with a copy of your CV
Potential candidates can view our job applicant privacy notice here.
Our culture
Our culture is one of trust, openness and excellence. We work in a collaborative style and we take collective responsibility for our successes and our failures
We value
- High personal integrity
- Innovative thinking
- Efficient and reliable performance
- Spark
At Aquis you will join a supportive team, where we aim to recruit the best people from all walks of life and diverse business backgrounds. If these sentiments align with your thinking, then Aquis could be the ideal place for you to develop your career.
Where would I fit in?
The Aquis team is small, but growing, in all areas. Our main groups are:
Commercial
Sales, Marketing
Technology
Development, QA, Product
Live Services
Operations, Infrastructure
Regulation
Compliance, Surveillance
Corporate
Finance, HR
All part of the package
Competitive salary
25 days annual leave + public holidays
Private medical insurance
Flexible working hours
Company pension
Life assurance, income protection and critical illness
Discretionary bonus
Share incentive plan
Workplace nursery scheme
Electric car scheme
Hear from our team
Recent graduate, Sajana, who joined Aquis in 2020, talks about her experience:
"As a Business, Finance and Management graduate from the University of East Anglia – I was keen for an opportunity which would feed my eagerness to learn and encompass the financial services sector. Aquis has been the perfect role. Over the last 3 years in the product and project team I am able to apply the theoretical knowledge that I had learnt at university all the while picking up key, comprehensive industry knowledge and management skills to make a real difference in the firm. I am looking forward to continually carving out a successful career path and growing with Aquis"
Equal opportunities at Aquis
We are an equal-opportunities employer. All applicants will receive consideration for employment without regard to race, gender, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
At Aquis we also have a strong emphasis on human rights. Take a look at our modern slavery and human trafficking policy.
